We are currently recruiting for the following positions:
- Service Delivery Executive deadline: 29th January 2024, 5pm
- Marketing Executive deadline: 19th February 2024, 9am
The Company
Parity Projects has been at the forefront of energy efficiency advice for over 18 years and continues to innovate in response to the urgency of the climate crisis and homeowner uncertainty of who to trust.
Our mission is to provide every home with a retrofit plan they can trust and that meets their needs. We’ve advised over the owners of over 2 million homes, so far, and want to go further, faster.
We’re looking for new team members to support this aim, working with the current team to extend our advice services to owner-occupiers. We have a proven track record of advice provision and quality assurance, and have the technology and partners to innovate at pace.
The Roles
The roles are temporary positions with the potential for extension subject to funding. There is the option of working from a London office, but most employees choose to work remotely from their home with the option of occasional use of co-working spaces. This arrangement works well for us and our staff have regular meet-ups online and in-person. The preferred working location and times can be discussed at point of interview.
There is the option of flexible working in some roles. We know this suits some people who have the experience we need, but have other pressures on their time.
In addition to the salaries listed, we offer:
- Auto enrolment pension (after 2 months), with option to increase contributions with a salary sacrifice
- Flexible working hours
- Option to work fully remote
- 25 days holiday + bank holidays (pro rata) which can be taken at any point though out the year
- Training opportunities
- Quarterly away days including training and team-building activities
- 24/7 access to an Employee Assistance Programme to support your wellbeing
The People
Across our team you will find people passionate about decarbonisation and acting on the climate crisis, as well as community action, the natural environment and climate justice. They bring a range of experience and it is likely you will too.
We have listed the roles below. If you feel you meet the criteria we would love to hear from you. Please explain the value you would bring in your application.
Application Process
We are looking to recruit as soon as possible: the closing date for applications are listed by each role. Early applications are encouraged and we reserve the right to take on a good candidate before that date should one apply.
We are committed to recruit in a way that is equal and fair, and where you are hired on the basis of your skills and ability – regardless of race, gender, sexual orientation, gender identity, lifestyle, age, educational background, national origin, religion or physical ability. Please use the linked application form to help us with this aim.
Service Delivery Executive
- Salary: £32,582 – £35,952 pro rata
- Hours: 7 hrs/day (e.g. 9:00 – 17:00, but flexible)
- Part time or full time role, minimum 3 days a week or equivalent across 4 or 5 days
- Temporary 13 month role with the potential to become permanent
- Location: Home-based but options to work from London office
- Deadline: 29th January 2024, 5pm
- Interview date: w/c 29th January or earlier if relevant
- Start date: As soon as possible
Instructions: Applications to be made via this link by 5pm, 29th January 2024.
We are looking for a new team member to support our Head of Service Delivery with a range of technical, analytical and creative tasks. You will support the delivery and optimisation of an end-to-end consumer journey that takes homeowners from uncertainty, through expert advice, to the delivery of comfortable and decarbonised homes. This role requires attention to detail, strong organisational skills and ability to work collaboratively with partners, If you bring experience of working or volunteering in the energy efficiency sector then that is very welcome, but not required.
Responsibilities
- Maintain the Customer Journey documentation to ensure relationships and responsibilities are clear.
- Monitor orders through our different sales platforms and partners.
- Systems housework – regular auditing to check for errors and issues and working with colleagues to resolve issues and ensure prompt order processing.
- Processing orders for certain services
- Resolving customer and partner queries in a timely and positive manner
- Monitor customer queries and feedback to identify the potential service improvements, and share those with the project team
- Liaise with advice and installer partners to meet information requirements, report against Service Level Agreements, and identify any issues at an early stage.
- Support tasks for the Head of Service Delivery and Service Owner
- Undertake customer and market research as required to inform service development and delivery.
Skills
- Highly organised, including contract or project management tasks or roles
- Service driven, with experience of project or service delivery in a B2C market
- A clear and persuasive communicator – you will be a central point of contact for the project team, our suppliers and – at times – our customers
- Creative thinking – whether it’s problem-solving or idea generation for promotional campaigns, we want to hear your ideas.
- Comfortable working remotely using a variety of cloud-based software solutions
If you believe you meet the criteria, then you would love to hear from you. If you believe you would add value to our organisation but don’t meet all the criteria we have laid out in this advert, then we would still love to hear from you – above all we try to recruit enthusiastic and capable individuals. Please explain the value you would bring in your application.
Application process
We are looking to recruit as soon as possible: early applications are encouraged as we reserve the right to take on a good candidate before that date should one apply.
Instructions: Applications to be made via this link by 5pm, 29th January 2024.
MARKETING EXECUTIVE
- Salary: £32,582 – £35,952 (pro rata if part time) per annum
- Hours: 7 hrs/day (e.g. 9:00 – 17:00, but flexible)
- Part time role, 3 days a week or equivalent across 4 or 5 days.
- Temporary 13 month role with the potential to become permanent
- Location: Home-based but options to work from London office
- Deadline: 5pm, 19th February 2024
- Interview date: w/c 12th February or earlier if relevant
- Start date: As soon as possible
Instructions: Applications to be made via this link by 5pm, 19th February 2024.
We need your help to connect with homeowners and communicate the benefits and desirability of good quality energy efficiency renovation. We know that people want energy efficiency for different reasons, and trust different channels and networks. We want to hear from you if you have experience of working with different online channels, and a creative approach to content generation that connects with consumers. You’ll be working for a start-up service, with the benefit of well-established partners – some of whom are household names.
Responsibilities
- Support the Marketing Manager in completing agreed activities
- Submit ideas for marketing programmes designed to enhance and grow the company’s brand
- Maintain brand library and style and assuring its application across the service
- Manage web presence by posting updates and responding to comments and messages across channels
- Design marketing materials such as flyers, advertisements and posters
- Use website analytics to prepare marketing campaigns and report on their effectiveness
- Prepare coherent marketing campaign reports using data analysis tools
- Source advertisement opportunities
- Manage the marketing database and email distribution
- Monitor market developments
- Communicate with partners, customers and external agencies
- Draft press releases
- Attend industry events, conferences and trade shows around the UK.
Skills and qualifications
- Basic knowledge of marketing concepts and principles
- Excellent copywriting, editing and proofreading skills
- Proficiency in MS Office, including Word, PowerPoint and Excel
- Proficiency in Canva, content management systems and automated marketing software
- Strong communication and interpersonal skills
- Excellent organisational and time management skills
- In-depth understanding of digital and social marketing best practices
Application process
We are looking to recruit as soon as possible: early applications are encouraged as we reserve the right to take on a good candidate before that date should one apply.
Instructions: Applications to be made via this link by 9am, 19th February 2024.